Malaysia Passport Frequent Ask Questions (FAQs)

This page includes a series of questions that are commonly asked by passport holder and applicants:

Q: Can I apply for Malaysian passport online?
A: Malaysian Passport online renewal can be done in MyONLINE PASPORT website (MyIMMs - e-Services). Applicant must be 13 years of age and above, who has been issued with a Malaysia Passport (passport with chip). The existing passport must be in good condition. Application for renewal under normal circumstances only. First time applicant and applicants whose passport are lost or damaged are not allowed to apply online.

Q: What are the forms and documents required in passport application process?
A: For first time applicant, the form required is Form A - IM.42 - Pin 1/1997 and the documents required are Identification Card (Original), Birth Certificate (original). For renewal case, Identification Card (Original) and existing passport are required.

Q: How long does a passport application process?
A: The passport can be issued within 1 hours for passport issuance offices and 3 working days for recipient office. Please refer to immigration offices in this website for further information.

Q: I have lost my passport, how to apply a replacement?
A: Application for Malaysian Passport replacement for lost or damaged case can be submitted at any Immigration Offices in Malaysia or Malaysian Representative Offices abroad. Check for the procedure HERE.

Q: I'm planning to submit my passport application, when is the peak period to avoid?
A: Most of the Immigration Offices are peak on Monday, Friday, Saturday (for selected branch only), school holidays, eve and the day after public holiday.

Q: I'm a 60 year old pensioner. Am I eligible for a half priced for passport fee?
A: Yes, price of RM100 for 5 years for 48 pages Malaysia Passport for senior citizens (60 years old & above) and children aged below 12 years old. Check the Malaysia Passport prices Here.

Q: I have two (2) children. Can I include their particulars in my passport?
A: The new Malaysian Passport System does not allow the inclusion of children's particulars in the parents' passport to be made. They have to apply themselves.

Q: Can I renew my passport if it still has 7 months before expired?
A: Yes, you can renew your passport. The remaining period (maximum limit of 6 months only) in the old passport will be included in the new passport with the following conditions:

·  Not a lost/damaged case
·  Not cases under investigation


For further inquiries, please call Immigration Operation Center in Putrajaya at +603-8000 8000 (MOCC) or +603-8880 1555 (Operation Room) or contact Malaysia Immigration Department nearest to you.

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